Real reviews from real New Yorkers — property owners, building managers, restaurants, and families who trusted Lopez Plumbing when it mattered most.
"Lopez Plumbing saved us at 2am when a pipe burst in our kitchen. They arrived in under 45 minutes and had everything fixed before sunrise. Absolute lifesavers — I can't recommend them enough to my neighbors on the Upper West Side."
"Best plumber in NYC, hands down. We used them for a full boiler replacement in our Brooklyn brownstone. The team was professional, showed up on time, and left the space cleaner than they found it. The price was fair and the work was excellent."
"Called them about a clogged main sewer line on a Sunday morning. They came the same day, diagnosed the problem with a camera, and had it cleared within two hours. No upselling, no drama. Exactly what I needed."
"Our commercial building in the Bronx had a major water main leak on a Friday night. Lopez Plumbing had a team on-site within 45 minutes and worked through the night to minimize damage. Incredibly professional crew — they saved us tens of thousands in water damage."
"We've been using Lopez for all our building's plumbing maintenance for over 3 years. They're always on time, always transparent about costs, and always leave the place tidy. As a property manager, having a reliable plumber on speed dial is everything — Lopez is that for us."
"Called on a Saturday morning for an emergency water heater replacement — no hot water with a full house. They confirmed arrival time, showed up exactly when they said, installed the new unit, and were done by early afternoon. True 24/7 service."
"Used Lopez Plumbing for a full HVAC installation in our apartment on the Upper East Side. The installation team was courteous, clean, and clearly knew what they were doing. The system has been running perfectly. Competitive pricing and excellent communication throughout."
"As a restaurant owner in Queens, I need a plumber I can count on when something goes wrong mid-service. Lopez Plumbing has never let me down. They know commercial kitchens, they respond fast, and they get it done right. I've referred them to every restaurateur I know."
A snapshot of the kinds of jobs we handle every week across New York City — and how they turn out.
Situation: Kitchen supply line burst in a Manhattan apartment at 2:15am. Water pouring across the floor, reaching adjacent units.
Result: Technician on-site in 38 minutes. Water shut off, damaged section replaced, and area dried within 3 hours. No adjacent unit damage. Customer back to sleep by 5am.
Situation: Boiler in a 12-unit Brooklyn brownstone failed completely during a cold snap. Tenants without heat for 4 hours.
Result: Diagnosed a failed circulator pump within 30 minutes of arrival. Replacement part on the truck. Heat restored in under 2 hours. All 12 units warm before midnight.
Situation: Main sewer line backed up in a busy Queens restaurant during Friday dinner service. Kitchen drains non-functional.
Result: Camera inspection found a grease blockage 40 feet into the main line. Hydro-jetted and cleared in 90 minutes. Restaurant back to full service before the kitchen closed that night.
This is the process every emergency customer experiences. Consistent, reliable, and fast.
Live dispatcher picks up 24/7 — no automated menus
Quick phone triage to understand severity and location
Nearest licensed tech assigned and given your address
Arrive within 60 min with full equipment and parts
Upfront quote approved, repair completed correctly
We confirm satisfaction and document the work
Call us now for emergency dispatch or schedule a service online. Our licensed team is standing by.